Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Rollio Help Center

Welcome to the Rollio Help Center

How can we help you today?

Check out our self-help articles, or contact us.

Suggested forms

  • Other questions in External service desk

    Don't see what you're looking for? Select this option and we'll help you out.

  • Add new users in External service desk

    Please attach a CSV with the following columns: First Name, Last name, Email, Salesforce Username, Salesforce Profile, Rollio deployment (if you have multiple deployments). One CSV for each Rollio deployment. Ignore if you only have 1 Rollio deployment

Powered by Jira Service Management
{"xsrfToken":"bdcf5fb1023fbd620e1fce4b0dd3130c9e991249_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/c4548600-a31b-4b07-9c39-ac7104e2a0a3/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNGRlZjVhYy04OWY2LTQ2ZTktYWNhOC05NzkwNTRlNDYxYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmM0NTQ4NjAwLWEzMWItNGIwNy05YzM5LWFjNzEwNGUyYTBhMyI6WyJyZWFkIl19LCJleHAiOjE3NzA4MTQ1OTIsIm5iZiI6MTc3MDgxMzk5Mn0.RQMYJ6LYB56mmmXjVF25wwkYune9MRdcVGVbBWzCdsg&client=a4def5ac-89f6-46e9-aca8-979054e461a3&mode=fit","logoId":"c4548600-a31b-4b07-9c39-ac7104e2a0a3","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Rollio Help Center","sharedPortalName":"Rollio Help Center","userInitialAnnouncementHeader":"How can we help you today?","userInitialAnnouncementMessageWiki":"<p>Check out our self-help articles, or contact us.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the Rollio Help Center","sharedPortalName":"Rollio Help Center","announcementHeader":"How can we help you today?","announcementMessage":"Check out our self-help articles, or contact us.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1d1578","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/535161ac-065c-4cdd-92c6-8b9579d15089/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJhNGRlZjVhYy04OWY2LTQ2ZTktYWNhOC05NzkwNTRlNDYxYTMiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzNTE2MWFjLTA2NWMtNGNkZC05MmM2LThiOTU3OWQxNTA4OSI6WyJyZWFkIl19LCJleHAiOjE3NzA4MTQ1OTIsIm5iZiI6MTc3MDgxMzk5Mn0.yPPOq3wvPqd6eqZliA1YJ0ZuvTzFnN_dZ7LtqCdpmJU&client=a4def5ac-89f6-46e9-aca8-979054e461a3&height=300&mode=fit","bannerMediaApiFileId":"535161ac-065c-4cdd-92c6-8b9579d15089","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=rollio","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"bdcf5fb1023fbd620e1fce4b0dd3130c9e991249_lout","baseUrl":"https://rollio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://rollio.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"a4def5ac-89f6-46e9-aca8-979054e461a3","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"cfda52bced6a4334819fe21a648fe3a0","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://rollio.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}